← HomeDigital guidebook for hotels

Your in-room binder, on every guest’s phone.

A digital guidebook for your hotel, in your own brand, with a concierge inside it that answers in each guest’s language. We design, build and launch it. Your team keeps it current.

Get a demo Open the demo guide
The guide as a guest first sees it
The Continental’s home screen, in the hotel’s own brand
No app · opens from a QR code

What a digital guidebook is.

A digital guidebook is everything a guest needs to know about your hotel and its neighborhood, on their own phone: the Wi‑Fi, the hours, where to eat, how to reach the desk. They open it by scanning a QR code in the room. There is nothing to download.

You may know it as a digital compendium, a guest directory or a digital welcome guide. It replaces the printed binder on the desk, and unlike the binder it can be changed in a minute, read in fourteen languages, and asked a question.

  • Scan a QR codeIn the room, at the desk, on the key card sleeve.
  • Tap an NFC tagOne touch of the phone, no camera needed.
  • Follow a linkIn a confirmation email or a pre-arrival text.

What goes in a hotel’s digital guidebook.

Organized the way a stay goes — arrival, the house, the area, checkout.

Arrival

Wi‑Fi, check-in and the way to the room

The first things every guest asks, answered before they reach the desk.

  • The Wi‑Fi password, one tap to copy
  • Check-in and checkout times
  • Door codes shown only from a guest’s own room link
Codes a guest only sees from their own room’s link
The guide as a guest first sees it
The hotel

Hours, dining and everything in the house

Your restaurant, bar, spa, pool and policies, in your own words and kept current by your team.

  • Opening hours that say “open now”
  • Menus, spa treatments, rooms and offers
  • Events that leave the guide when they end
The Continental’s home screen, in the hotel’s own brand
The concierge answering a question about a late dinner
The neighborhood

Your desk’s own local picks

What your best concierge would recommend, written down once and in every guest’s hand.

  • Places with photographs
  • Walking times from your front door
  • Directions in one tap
A list of places to eat, with photographs and walking distances
The desk’s own local knowledge, written down once
Requests and questions

A message to your desk, or an answer on the spot

Guests ask in their own words, typed or spoken, and the concierge answers from your guide. When they need a person, one tap writes to your desk.

  • Answers in the guest’s own language
  • Late checkout, towels, a table: already written
  • If the answer isn’t in your guide, it says so
A question asked in Spanish, answered in Spanish
Six buttons that write straight to the front desk
For your team

Edit it yourself, and see what guests use

One portal in a browser. Change a line, see it on a phone, publish.

  • Edit and publish whenever you like
  • A report every week and every month
  • Counts of visits and taps, never of people
Analytics · a hotel of ours, real usage
Analytics: sessions, engaged time, credentials copied

The binder, a PDF, or a guidebook built for you.

A printed binder

The in-room compendium most hotels still have.

  • A changeReprinted and replaced room by room
  • LanguagesOne
  • A questionNobody to ask but the desk
  • What guests readNo way to know
  • Your brandAs good as the last print run

A PDF or a template

A file behind a QR code, or a page in somebody else’s layout.

  • A changeRe-exported and uploaded again
  • LanguagesOne file per language, each kept by hand
  • A questionA document cannot answer one
  • What guests readDownloads at best
  • Your brandYour logo on a standard layout

A CGXP guidebook

Designed for your hotel, built and launched for you.

  • A changeEdited and published by your team in a minute
  • Languages14, with the whole guide translated
  • A questionA concierge answers from your guide, typed or spoken
  • What guests readOpens, taps and time spent, by page
  • Your brandYour logo, colors and fonts throughout

Three steps. About thirty days.

  1. You send the basics

    Amenities, hours, policies, your local picks, your logo. A spreadsheet or your website is fine.

    ~ 1 week

  2. We build and launch

    Designed in your brand, QR codes for every room, logins for your editors.

    ~ 2–3 weeks

  3. Your team runs it

    Edit and publish whenever you like. We’re one request away, and a report arrives every week.

    Day 30

Questions about digital guidebooks.

What is a digital guidebook for a hotel?

It is the in-room binder on a guest’s own phone: Wi‑Fi, hours, dining, the neighborhood and how to reach the desk, opened from a QR code with no app. It is also called a digital compendium, a guest directory or a digital welcome guide.

Do guests need to download an app?

No. It opens in the browser guests already have, from a QR code in the room, an NFC tag or a link in a message. No app, no login.

How long does it take to set up?

Most properties are live within 30 days, and some in two weeks. We handle setup, design and launch.

Who keeps it up to date?

Your team, in the same editor we use. Change it, preview it on a phone, publish. For design changes, we’re one request away.

What languages does it support?

Fourteen today. The whole guide is translated, and the concierge answers in whatever language the guest asks in.

How much does a digital guidebook cost?

A one-time setup fee plus a monthly service fee, tailored to your property, which is why we talk about it on the demo call. No long-term lock-in: 30 days’ notice.

Read all questions

See your hotel’s guidebook before you decide.

Fifteen minutes with the founder, and we mock up a guide for your property on the call.

Book a demo Open the demo guide
  • 15 minutes, founder-ledA real walk-through — we mock up a guide for your property on the call.
  • Bring your questionsMulti-property, brand standards, content workflow — anything specific to you.
  • A clean quote, that’s itTailored to your property. No follow-up sequence, no pressure.